Communication plays a very important role in any ambulance services. Yes, with the presence of social media applications available there is an option that we can create a group text and send them individually, but there’s a limitation in the word length of the message. You can consider the following tips to have a smooth communication among your team members:
Be transparent: You need to build a team with trust. Without trust, a team cannot work smoothly. There can also be communication breakdowns. When the team members trust you and also every other team member, any medical assistance could be provided to the victim in lesser time and with greater efficiency.
Discuss things in direct ways: Communicate with the team members verbally and in written also so as to make them understand the work easily. There may be a case when you need to communicate a matter with all the team members. Just gather them and make an announcement regarding the topic. Make sure all the team members are present at the moment!
Realize that some team members may not use email: Nowadays, working people mails depend on the mail for their communication. But, in my opinion, when you are forming a full-fledged medical assistance team, you should never use mail for communicating anything to your team members. One better option is a phone call. Phone calls are answered immediately and when there is an emergency situation, you can save a life even in a matter of seconds.
Treat employees equally: It’s important that when two of your team members have committed the same mistake, you should treat them equally. Favoritism is not right in any profession. If you are biased with any of the member, others may feel discriminated. So these little things must be kept in mind.
Distribute information equally: When you run an ambulance service, you will most probably hear the same questions from various persons contacting you. So, form a proper team and train them accordingly so as to deliver the best possible service.
Be aware of nonverbal communication: When an information is communicated nonverbally to the members of the team, it can be easily misunderstood because of your wrong tone of the message. Be specific to write the message in an absolute stone so that there is no chance of misunderstanding!
These were the most important tips for better communication in ambulance services. Follow these tips to serve victims better. Air Ambulance Services are well known for its supreme services at an affordable cost!